【Notice】Business holiday announcement for the 2025 New Year's period
Thank you for always using
ISOLÉ.
We would like to inform you about the customer support closure during the New Year holidays.
■Customer Support Closure Period:
January 1 (Thursday) and January 3 (Saturday), 2026
※Closed services: LINE and email inquiries
Please note that there may be delays in responding to LINE and email inquiries during the New Year holidays. We apologize for any inconvenience this may cause and appreciate your understanding.
■Partner Logistics Company Holiday Period:
January 1 (Thursday), 2026
※Closed services: Product collection and delivery services
※Due to the peak season for each shipping company between December 15 (Monday), 2025 and January 6 (Tuesday), 2026, there may be some delays in collection and delivery due to an increase in package volume.
We apologize for any inconvenience and trouble this may cause our customers.
We kindly ask for your understanding.
Our staff will do our utmost to ensure that your ordered products are delivered to you reliably, so we sincerely ask for your patience.
ISOLÉ Customer Support
Email inquiries: cs@isole.jp
LINE inquiries: ISOLE LINE Official Account
