【Notice】Delivery information during the Obon period

Thank you very much for your continued patronage of ISOLE.

This is an important announcement regarding deliveries during the Obon period.

From Monday, August 11, 2025, to Sunday, August 17, 2025, some of our affiliated logistics companies will be closed for the Obon holiday.

Due to this, delivery services will be suspended, and delays such as logistics congestion, undelivered items, and late arrivals are expected before and after the Obon holiday.
Therefore, it will take longer than usual for products to be delivered to your address during the holiday period.

*In-stock items will be shipped sequentially starting Sunday, August 17, 2025.
If you order in-stock items by Wednesday, August 13, and inform us of your preferred delivery date and time in advance,
delivery during the Obon holiday period is also possible, so please rest assured.

We sincerely apologize for any inconvenience or trouble this may cause our customers.
We appreciate your understanding and cooperation.

Please be assured that our customer support desk will operate as usual during the Obon period.
◾️Customer Support Desk Hours:
 August 11-15: 10:30 AM - 6:00 PM
 August 16-17: Reduced hours

We look forward to your continued use of ISOLE.
 

From the ISOLE Customer Support Team

Email Inquiries:cs@isole.jp
LINE Inquiries:ISOLE Official LINE Account