[Notice] Business operations and logistics holidays during Golden Week

Thank you very much for using ISOLE.
We would like to inform you about inquiries and factory holidays during the Golden Week period.

■ Customer Support Holiday Period:
May 1, 2024 (Wed) - May 5, 2024 (Sun)
※ Closed operations: LINE and email inquiries
Reduced hours: May 2 (Thu) and May 4 (Sat)

During the holiday period, responses to LINE and email inquiries will be delayed. We will respond sequentially on the reduced-hour workdays mentioned above.
We apologize for any inconvenience this may cause and appreciate your understanding.

■ Overseas Factory Holiday Period:
May 1, 2024 (Wed) - May 5, 2024 (Sun)
※ Closed operations: Product manufacturing, inspection, assembly, shipping, etc.

■ Partner Logistics Company Holiday Period:
May 1, 2024 (Wed) - May 5, 2024 (Sun)
※ Closed operations: Administrative processing for international logistics, customs clearance procedures at overseas customs points

For the closed operations mentioned above, we will respond sequentially starting May 6, 2024 (Mon).

During the consecutive holidays, it will take longer than usual for products to be delivered to your address. There may be some delays in logistics.
We apologize for any inconvenience or trouble this may cause and kindly ask for your understanding.

From ISOLE Customer Support

Email inquiries: cs@isole.jp
LINE inquiries: ISOLE LINE Official Account