[Notice] Regarding business operations and shipping holidays during the long overseas holiday period
Notice Regarding Business Operations and Logistics Closures During Overseas Public Holiday Period
Thank you for your continued patronage of ISOLE.
We would like to inform you about our inquiry and logistics closure period during the upcoming overseas public holiday period.
■Customer Support Closure Period:
Friday, September 29, 2023 – Thursday, October 5, 2023
・Closed services: Inquiries via LINE and email
・Reduced hours: 10:00 AM – 6:00 PM (Saturday, Monday, Wednesday)
During the closure period, responses to LINE and email inquiries may be delayed. We will respond sequentially on the reduced-hour workdays mentioned above.
We apologize for any inconvenience this may cause and appreciate your understanding.
■Overseas Factory and Partner Logistics Company Closure Period:
Friday, September 29, 2023 – Thursday, October 5, 2023
・Closed services: Product inspection, shipping, etc.
For the services listed above, we will resume operations sequentially starting Friday, October 6, 2023.
※During the holiday period, due to the cancellation of shipments by our partner logistics company, we may not be able to accept specified delivery dates. We kindly ask for your understanding.
During the extended overseas public holiday period, the arrival of ordered products may take longer than usual. There is a possibility of some delays in logistics.
We sincerely apologize for any inconvenience or trouble this may cause our customers and appreciate your understanding.
Thank you for your continued patronage of ISOLE.
We would like to inform you about our inquiry and logistics closure period during the upcoming overseas public holiday period.
■Customer Support Closure Period:
Friday, September 29, 2023 – Thursday, October 5, 2023
・Closed services: Inquiries via LINE and email
・Reduced hours: 10:00 AM – 6:00 PM (Saturday, Monday, Wednesday)
During the closure period, responses to LINE and email inquiries may be delayed. We will respond sequentially on the reduced-hour workdays mentioned above.
We apologize for any inconvenience this may cause and appreciate your understanding.
■Overseas Factory and Partner Logistics Company Closure Period:
Friday, September 29, 2023 – Thursday, October 5, 2023
・Closed services: Product inspection, shipping, etc.
For the services listed above, we will resume operations sequentially starting Friday, October 6, 2023.
※During the holiday period, due to the cancellation of shipments by our partner logistics company, we may not be able to accept specified delivery dates. We kindly ask for your understanding.
During the extended overseas public holiday period, the arrival of ordered products may take longer than usual. There is a possibility of some delays in logistics.
We sincerely apologize for any inconvenience or trouble this may cause our customers and appreciate your understanding.
